Days Inn by Wyndham Madison NE/Windsor

Staff Service: Front desk staff were described as friendly, helpful, and professional in several reviews. Guests appreciated the prompt service and courteous attitude, even when the hotel faced operational challenges like understaffing or maintenance issues.

The staff was friendly and helpful and the breakfast was appreciated. We didn't use the pool or fitness room, but they have both. However, Iwouldn't recommend this hotel to anyone. My room smelled unpleasant. There was a substantial amount of dust behind some of the furniture. The shower/ tub faucet was hard to turn on and seemed like it was going to fall off. The bathroom light flickered. The AC unit and mini fridge would get very loud intermittently and wake us up. The back entry door has a sign that says it's locked at all times and needs a keycard for entry, but it's open all night. On our second night, we thought about leaving because it sounded like someone was testing the doorknob from the hallway and the person in the room next to us with a locked adjoining door kept trying to open it. We felt unsafe and barely slept.

Poor choice Was business trip Service was poor at front desk Breakfast was disappointing Pool did not open stated hours nor did fitness center Nonsmoking hotel smeeled of cigarette